A Day at NOXX: Behind the Scenes of a Modern Cannabis Dispensary
Morning Preparations – 8:00 AM
As I pull into the parking lot of our 28th Street location, the morning sun is just beginning to peek through the clouds. Being part of the opening team means arriving early to ensure everything is perfect for our guests.
Opening Procedures – 8:30 AM
Our morning checklist includes:
- Sanitizing all surfaces
- Checking inventory levels
- Reviewing daily promotions
- Testing point-of-sale systems
Customer Service – 10:00 AM
The doors open, and we welcome our first guests. What I love most about working at NOXX is our commitment to education. Whether someone is a first-time visitor or a regular customer, we take pride in providing detailed information about our products and their effects.
Afternoon Rush – 2:00 PM
The afternoon brings our busiest hours. Working in Grand Rapids means serving a diverse community, and our extensive training helps us assist everyone from curious newcomers to experienced enthusiasts. Our new digital display system makes it easier to showcase our current selection and daily specials.
Team Meeting – 4:30 PM
During our afternoon huddle, we discuss inventory updates and share customer feedback. Being part of a growing company with multiple locations means we’re always learning and adapting our processes to better serve our community.
Closing Time – 8:00 PM
As we wrap up another successful day, I’m reminded why I chose to work in this rapidly evolving industry. NOXX isn’t just about retail – it’s about building relationships and providing safe, reliable access to recreational products while maintaining the highest standards of service and compliance.
Working across our Michigan locations has shown me how each community has its own unique characteristics, yet our commitment to excellence remains consistent throughout all our dispensaries.